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Terms & Conditions

By accessing my website and purchasing my products, you agree to the following terms and conditions. Please read them carefully.

1. Product Use: Our products are intended for personal use only. Unauthorized distribution or resale is prohibited.

2. Pricing & Payment: All prices listed are in AUD Currency and subject to change. Payments are processed securely. Any discrepancies must be reported within 24 hours of purchase.

3. Order Fulfilment: We aim to dispatch all orders within 3 business days. However, during high-demand periods, dispatch times may be extended.

4. Privacy Policy: Your privacy is important to us. Personal information provided during purchase is securely stored and used only for order processing. We do not share your information with third parties without consent.

5. Amendments to Terms: We reserve the right to update these Terms & Conditions at any time. By continuing to use our website, you agree to the latest version.

 

Returns & Refund Policy

If you are not fully satisfied with your purchase, please review our returns and refund policy below.

Return Eligibility

– Returns are accepted within 14 days of the delivery date.
– Items must be in original packaging, unused, and undamaged.
– A valid reason for return is required.

Return Process

1. Request a Return: Contact our customer service team at hello@nicoleabbott.co within 14 days of receiving your item, including your order number and reason for return.

2. Approval: Once approved, we will provide you with a return address and instructions.

3. Return Shipping: Customers are responsible for return shipping costs. We recommend using a tracked service to ensure safe return.

Refund Process

– Once the item is received and inspected, we will notify you of the approval or rejection of your refund.
– If approved, a refund will be processed within 5-7 business days, and a credit will be applied to your original method of payment.

 

For questions or assistance, please contact us at hello@nicoleabbott.co